Using the power of automated member surveys, MemberInsight provides you with real time details about your members experiences at the club, helps you understand the service levels in your various facilities, and prompts you to take action when necessary.

Give Members A Voice

MemberInsight gathers information in two ways. A single question survey can be emailed to members automatically after visiting the club. Or a custom, multi-question survey can be sent on-demand by club staff.

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Time to Take Action

When a member’s response is less than stellar, MemberInsight recognizes this and alerts the appropriate staff member for immediate follow up. From there communication is a breeze through automated or custom responses all tracked and managed within an easy to use dashboard.

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A Continual Report Card

Once you’ve gathered enough feedback, MemberInsight will provide benchmarks that you can use to assess performance between departments and even other clubs around the world.

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